Be seeing you soon...

• Remove all personal belongings from the interior (glove box, door pockets, boot, under seats, etc.)
• Take out any child seats if you'd like the seats underneath cleaned
• Ensure the vehicle is accessible and can be moved if required
• Let us know in advance about any specific areas of concern

> Cancellation Policy
We understand that plans can change; however, to ensure we can provide the highest level of service to all clients, we kindly ask for a minimum of 24 hours' notice for any cancellations or rescheduling.

• Cancellations made with more than 24 hours' notice - no charge 
• Cancellations within 24 hours of the appointment - 50% of the booking will be charged
• Same-day cancellations or missed appointments - full booking fee will be charged

If we are unable to access the vehicle at the agreed time and location, this may be treated as a missed appointment. 

We appreicate your understanding, as late changes impact our schedule and other clients. 

If you need to amend your booking, please get in touch as soon as possible and we will always do our best to accomodate.

> Deposit
We take a deposit to confirm an appointment. The depsoit paid will then be taken off the invoice.

• Deposit is fully refundable if cancelled with more than 24 hours notice
• No refund of deposit if cancelled within 24 hours of appointment or if appointment is missed

> Payment
Payment for all services are due on completion of valet. 

• All Package Cleans - Full payment is required on the same day
• Maintenance Plan - Full payment is required on the same day

All payments can be made via; cash, debit/credit card and bank transfer. At the end of the valet, you will receive your invoice via email. All payments for services must be paid on the same day.